Case Studies and Client Testimonials

Discover how Engage360 has helped organisations like yours thrive

Yorke Peninsula Council - Town Activation Project

Engage360 partnered with Yorke Peninsula Council to deliver a comprehensive community consultation and engagement program across 19 towns, supporting Council to strengthen relationships and inform future planning.

With communities experiencing the impacts of an algal bloom, Council sought meaningful ways to reconnect with residents, understand local priorities, and respond effectively to emerging challenges.

Engage360 designed and delivered a multi-channel engagement approach, including an online survey and facilitated community workshops in each town. These sessions were structured to encourage participation from a diverse mix of residents, business owners, community leaders, and stakeholders, ensuring a wide range of voices were heard.

Through a combination of quantitative survey data and qualitative community insights, Louise developed a detailed Town Engagement Report that captured local concerns, aspirations, and ideas for activation and renewal.

The findings now inform Council’s town activation plans, supporting more responsive decision-making, targeted investment, and stronger community partnerships.

This project strengthened trust between Council and its communities and provided a clear, evidence-based foundation for long-term place-based planning across the Yorke Peninsula.

Image: YP Council staff member Brooke, and Louise. Courtesy of Yorke Peninsula Council - Corny Point Workshop

Outdoors NSW and ACT - Women in Leadership Program

Engage360 partners with Outdoors NSW & ACT to support participants in its Women in Leadership Program through targeted training and personalised mentoring.

Engage360 delivers interactive workshops focused on building strong professional networks and using mentoring relationships to support career development and leadership growth. The sessions provide practical tools, real-world insights, and strategies participants can immediately apply in their workplaces.

In addition to workshop delivery, Louise provides one-on-one mentoring, supporting participants to clarify goals, build confidence, navigate workplace challenges, and strengthen their leadership presence.

As a result, participants develop stronger professional connections, greater confidence in pursuing leadership opportunities, and clearer pathways for career progression. Outdoors NSW & ACT benefited from a more connected, capable, and empowered cohort of emerging women leaders.

Through this partnership, Engage360 strengthens leadership capability and long-term workforce development within the outdoor sector.

Image: 2024/25 graduates of the Women in Leaderships program - photo courtesy of Outdoors NSW / ACT

District Council of Peterborough - Grants review

Engage360 partnered with the District Council of Peterborough to review and strengthen its management of major infrastructure funding programs, including Local Roads and Community Infrastructure (LRCI) and Roads to Recovery.

Council engaged Engage360 to assess existing grant processes, identify risks, and address outstanding reporting and compliance requirements. Previous programs and reporting obligations had not been fully reviewed or completed, creating financial and operational risk for the organisation.

Engage360 conducted a detailed review of grant documentation, reporting systems, and internal workflows. She worked closely with staff to bring programs up to date, resolve outstanding acquittals, and strengthen compliance with funding requirements.

As a result, Council avoided potential funding clawbacks, reduced financial risk, and achieved significant cost savings. Improved systems and documentation also strengthened transparency and accountability.

To ensure long-term sustainability, Louise delivered targeted training and practical tools for staff, building internal capability and confidence in managing future grant programs.

This project improved Council’s financial resilience, strengthened governance, and embedded more effective, efficient grant management processes—supporting better outcomes for the community.

Client Testimonials

Read what our clients have to say about their experience working with Engage360. Their success stories highlight our commitment to delivering exceptional results and building lasting relationships. Contact us today to discuss how we can help your organisation thrive.

Yorke Peninsula Council

"I strongly recommend Engage 360. Yorke Peninsula Council utilised Engage 360 to lead a series of public meetings/workshops with great success. Louise Burford is personable, professional and highly organised both when facilitating in a public setting and when helping to initiate or progress projects behind the scenes. She is equally focused on process and results, adaptable, and can either follow a defined plan or help shape an initiative with expert suggestions and insights depending on her client’s requirements. Her work is helping us define and shape priority projects throughout the region and has also resulted in improved rapport between Council and its communities".

Nick Perry

Manager Economic Development and Business Sustainability
Yorke Peninsula Council 

Adelaide University

"Our Faculty needed to understand how young people and their families perceive STEM pathways, particularly in communities that are often underrepresented as part of a broader STEM project. Louise delivered a tailored, inclusive engagement program that reached a broad cross-section of students, parents, and educators across South Australia.

She skillfully combined school outreach, focus groups, and one-on-one conversations, adapting her approach for cultural diversity and accessibility. Her ability to create safe, welcoming environments meant participants felt comfortable sharing honest and meaningful insights. Louise also built strong relationships with school staff and community leaders, which significantly strengthened participation and trust.

The insights she gathered have directly shaped our outreach and recruitment strategies, helping us better understand the barriers, perceptions, and opportunities surrounding STEM engagement."

Martin McCarron

Executive Director, Students Experience

Adelaide University

Outdoors NSW and ACT

"Louise has played a key role in the Outdoors NSW & ACT Pinnacle Leadership Program as both a mentor and workshop facilitator. The success of this program relies on the skills and experience of our content presenters and the ongoing relationships mentees have with their mentors. Louise brings an incredible depth of experience, paired with a genuine and grounded approach. Her communication style and want to help improve the new leaders of tomorrow resonates strongly with participants.

Louise creates environments where people feel safe to be open, while also having the skill to challenge their thinking and to step into their leadership growth curve. Her sessions are engaging and practical, equipping participants with the crucial information for their application and with the tools to implement their new knowledge. She sees the potential in others and has a knack in encouraging mentees to discover it on their own.

She is an incredible asset to our program as she represents all the values that the Pinnacle Leadership Program aims to achieve from our mentees."

Lori Modde

CEO

Outdoors NSW & ACT

 

District Council of Peterborough

"Louise provided crucial support to the District Council of Peterborough during a difficult period of grant delivery and program design / review.

Working in a complex and resource constrained environment, Louise quickly established a clear understanding of our challenges and opportunities. Her ability to review existing programs, identify gaps, and design practical, fit-for-purpose solutions resulted in council claiming outstanding cash.

Louise worked closely with our team, key stakeholders, and State Government representatives to strengthen our grant processes, improve reporting, and ensure alignment with funding requirements to ensure council could manage the process on its own going forward. In addition, Louise played a key role in establishing new programs within the youth space, helping to strengthen local engagement and create meaningful opportunities for young people in our community.


What stood out most was Louise’s ability to not only identify what needed to be done but actively lead and train our team to implement changes in a way that was achievable and sustainable. I recommend Louise to any organisation seeking expertise in program design, delivery and review, particularly within local government and regional contexts.

Kristen Clark

Previous Acting CEO

District Council of Peterborough